Returns & Exchanges:
We will gladly accept items for exchange if they were received damaged or defective. Any discrepancies or issues MUST be reported within 48 hours of receiving merchandise. Take a picture of the item(s), explain in detail what is wrong with the item(s), include your original order number, a phone number where you may be reached and email our customer service department at: email@example.com
Upon review, we will contact you with instructions on how to return the item(s). Shipping fees are non-refundable. Customer is responsible for all taxes and return shipping costs.
**IMPORTANT** We will notify you once we’ve received & inspected your return, and let you know if the return was approved or not. If approved, you will be issued a SITE CREDIT. We DO NOT accept returns of products for reasons any other than being damaged or defective.
WE DO NOT OFFER REFUNDS. SERVING LOOKS SITE CREDIT GOOD FOR 90 DAYS (THREE MONTHS) FROM ORIGINAL DATE OF PURCHASE. SITE CREDITS ARE "USE IT OR LOSE IT". WE WILL NOT RE-ISSUE CREDITS ONCE THE EXPIRATION DATE HAS PASSED. NO EXCEPTIONS!
LINGERIE & SWIMWEAR:
ABSOLUTELY NO RETURNS OR EXCHANGES ON LINGERIE OR SWIMWEAR (THIS INCLUDES: BRAS, PANTIES, STOCKINGS, PERSONAL ITEMS, ETC.)
MAKEUP & SKINCARE:
ABSOLUTELY NO RETURNS OR EXCHANGES ON MAKEUP (THIS INCLUDES: EYELASHES, LIP/EYE LINERS, LIPSTICK, ETC.)
ABSOLUTELY NO RETURNS OR EXCHANGES ON ANY ACCESSORY (THIS INCLUDES: STICKERS, JEWELRY, TOWELS, BAGS ETC.)
SALE & CLEARANCE:
WE DO NOT OFFER RETURNS OR EXCHANGES FOR SALE MERCHANDISE